Features

Tradesperson dispatch software features. Every one of them.

Multi-trade. Phone-first. No paywalled features. Here’s the full breakdown of what TeamDispatch does — and how it compares to other field service apps for small UK trade teams.

Start free trial

30 days free · £36/month · cancel any time

Feature breakdown

Booking

Booking that adapts to your trade

Every trade gets its own booking form. Auto Locksmiths capture VIN and customer ID. Plumbers note property type and parts. Electricians flag Competent Person Scheme work. The form changes per trade so you’re never typing into fields you don’t need.

Dispatch & calendar

Tradesperson job scheduling features that don't fight you

Day, 2-day, and week views. Tap a slot to book. Drag a job to reschedule it. Filter the calendar by tradesperson or partner company. The colour beside a job is the tradesperson’s colour — consistent across every device, so a glance tells you who’s on what.

Customer database

A proper job booking + customer database app

Every customer’s history lives in one place: every job they’ve had, every vehicle, every property, every note. Search by name, postcode, vehicle reg, or VIN. Customer details auto-fill on the next booking. No more digging through a phone for a postcode.

Job completion

Complete jobs properly, on site

Photos, customer signature, payment method, price, notes. The completion form is industry-aware — an Auto Locksmith’s SERMI capture happens here, a Gas Engineer’s appliance details happen here, a plumber’s parts list happens here. Synced back to the office instantly.

SERMI audit (Auto Locksmith)

SERMI compliance, built into the app

For Auto Locksmiths only: capture V5 logbook, customer ID, and customer signature alongside the job. Retained for the full 5 years SERMI requires. Export the audit record as a single PDF with one tap. No add-ons. No separate paperwork. More on the Auto Locksmith page.

Partner-company re-share

Customer + job tracker for tradesmen who share work

Push overflow work to a trusted partner company without losing visibility of the job. Both companies see the same job in their calendars. The partner’s tradesperson can complete it on their device; status flows back to you automatically. No more “did the other firm finish that?”

Web app for office staff

Field service app for the desk too

Office Staff sign in to teamdispatch.app on any browser — same data, same accounts, same permissions. They can book, dispatch, edit, complete, and run SERMI from a desk while the tradespeople work from their phones. Office Staff can’t be assigned to jobs — they manage operations rather than work them.

Edit history & accountability

Tradesperson dispatch software with a real audit trail

Every change to a job is logged: who edited it, when, what changed. Reschedules, reassignments, status flips, SERMI edits — all stamped. So when a customer rings asking when the booking moved, the answer is one tap away.

Common feature questions

Is TeamDispatch only for one trade or many?
Many. Ten trades have their own templates today: Auto Locksmith, Locksmith, Plumber, Gas Engineer, Electrician, Cleaner, Mobile Tyre Fitter, Mobile Mechanic, Dog Grooming, plus a flexible Other. The booking + completion forms change per trade.
Can I use TeamDispatch alongside my existing accounting software?
Yes. TeamDispatch handles the operational side — bookings, dispatch, completion, customer data, audit trail. Push the completed-job records into your accounting tool however you do it today. We don’t replace QuickBooks or Xero; we feed them clean job data.
Does the iPhone app work without signal on the road?
Most of the app does. You can view jobs, your calendar, customer details, and your day’s schedule offline. Saving a completed job needs a signal to push photos and the signature back to the office — once you’re back on a connection, the sync happens automatically.
Can the office team see what the tradespeople are doing in real time?
Yes. Office Staff and Managers signed into the web app see every job change as it happens — status flips, photos, Job Log posts, signature capture. The same data is on every device within roughly a second of a write.
Is there an Android app?
Yes. The Android app is in active development and will be at feature parity with iPhone for launch. Same account, same data — an iPhone tradesperson and an Android tradesperson sit side-by-side in the same company without any difference.

Ready to retire the spreadsheet?

Start your free trial in under a minute. Set up your team, book your first jobs, and see if it’s a fit — with the iPhone or Android app on hand whenever you’re on the road.

Start free trial

30 days free · £36/month · cancel any time