Booking Booking that adapts to your trade
Every trade gets its own booking form. Auto Locksmiths capture VIN and customer ID. Plumbers note property type and parts. Electricians flag Competent Person Scheme work. The form changes per trade so you’re never typing into fields you don’t need.
Dispatch & calendar Tradesperson job scheduling features that don't fight you
Day, 2-day, and week views. Tap a slot to book. Drag a job to reschedule it. Filter the calendar by tradesperson or partner company. The colour beside a job is the tradesperson’s colour — consistent across every device, so a glance tells you who’s on what.
Customer database A proper job booking + customer database app
Every customer’s history lives in one place: every job they’ve had, every vehicle, every property, every note. Search by name, postcode, vehicle reg, or VIN. Customer details auto-fill on the next booking. No more digging through a phone for a postcode.
Job completion Complete jobs properly, on site
Photos, customer signature, payment method, price, notes. The completion form is industry-aware — an Auto Locksmith’s SERMI capture happens here, a Gas Engineer’s appliance details happen here, a plumber’s parts list happens here. Synced back to the office instantly.
SERMI audit (Auto Locksmith) SERMI compliance, built into the app
For Auto Locksmiths only: capture V5 logbook, customer ID, and customer signature alongside the job. Retained for the full 5 years SERMI requires. Export the audit record as a single PDF with one tap. No add-ons. No separate paperwork. More on the Auto Locksmith page.
Partner-company re-share Customer + job tracker for tradesmen who share work
Push overflow work to a trusted partner company without losing visibility of the job. Both companies see the same job in their calendars. The partner’s tradesperson can complete it on their device; status flows back to you automatically. No more “did the other firm finish that?”
Web app for office staff Field service app for the desk too
Office Staff sign in to teamdispatch.app on any browser — same data, same accounts, same permissions. They can book, dispatch, edit, complete, and run SERMI from a desk while the tradespeople work from their phones. Office Staff can’t be assigned to jobs — they manage operations rather than work them.
Edit history & accountability Tradesperson dispatch software with a real audit trail
Every change to a job is logged: who edited it, when, what changed. Reschedules, reassignments, status flips, SERMI edits — all stamped. So when a customer rings asking when the booking moved, the answer is one tap away.