How it works

How to manage trade jobs from your phone in five steps.

TeamDispatch is a field service workflow app for small trade teams. Book a job, dispatch it to the right person, and capture everything you need on site — all from the phone in your pocket. Here’s a day in the life of a tradesperson using TeamDispatch.

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30 days free · £36/month · cancel any time

Home screen — Auto Locksmith
How a job flows

A job, from quote to complete.

Scroll through to see what happens at each stage. The phone on the left updates as you go.

Book it in under a minute.Everyone knows who's going where.On site, on schedule.Complete it, properly.Audit-ready, automatically.
  1. Book it in under a minute.
    Step 1

    Book it in under a minute.

    Tap a time slot, pick a customer (or add one on the fly), choose a job type, assign a technician. Done.

  2. Everyone knows who's going where.
    Step 2

    Everyone knows who's going where.

    The calendar updates on every device the second you dispatch. Push notifications go out to the assigned tech automatically.

  3. On site, on schedule.
    Step 3

    On site, on schedule.

    Your tech sees only what they need — their day, the customer's address, any notes left for them. One tap starts the job.

  4. Complete it, properly.
    Step 4

    Complete it, properly.

    Photos, notes, customer signature, price, payment method. Captured on site, synced instantly back to the office.

  5. Audit-ready, automatically.
    Step 5

    Audit-ready, automatically.

    For regulated trades like Auto Locksmith, SERMI records are captured alongside the job and retained for five years — no extra paperwork.

The four pillars

Book. Dispatch. Complete. Audit.

Most field service apps drown a tradesperson in fields and tabs. TeamDispatch is built around the four things that actually happen in a trade day — nothing else.

1 — Book

Book a job in under a minute.

Tap a time on the calendar, pick a customer (or add one inline), choose a job type from your trade’s template, and assign a tradesperson. The booking form changes per trade — an Auto Locksmith books a job differently to a plumber, so the fields adapt.

2 — Dispatch

Dispatch jobs to technicians without phone tag.

The moment you assign a job, the assigned tradesperson’s phone receives a push notification. Their calendar updates instantly. The Manager and any Office Staff sat at a desk on the web app see the same calendar in real time. No spreadsheet attachments, no group chats, no lost messages.

3 — Complete

Book and dispatch jobs from phone — complete them there too.

On site, the tradesperson taps Start, does the work, then taps Complete. Photos, notes, customer signature, payment method, price — captured on the device, synced back to the office without anyone re-typing anything. A second technician can post Job Log photos and updates so the office sees what’s happening as it happens.

4 — Audit

A complete record, not a paper trail.

Every change to a job — reschedule, reassign, status flip, SERMI edit — is stamped with who did it, when, and what changed. For Auto Locksmiths, SERMI audit records (V5 + customer ID + signature) are retained for the full 5-year period and exported as a one-tap PDF. No spreadsheets, no “wait, when did we book that?”

Tradesperson day in the life app

Pick a trade and see the specifics.

Every trade has its own booking fields, completion checklist, and compliance shape. Here are the deep-dives.

See the full feature breakdown on the features page · ready to start? See pricing .

Ready to retire the spreadsheet?

Start your free trial in under a minute. Set up your team, book your first jobs, and see if it’s a fit — with the iPhone or Android app on hand whenever you’re on the road.

Start free trial

30 days free · £36/month · cancel any time